Website development for hospitals, nursing homes and clinics in Lucknow

What a patient needs from the site, in the order they need it

People open a hospital's website in one of three states. Some are in a hurry: a relative is unwell and they want the emergency number and the route, now. Some are planning: a knee has hurt for months, a neighbour has named an orthopaedic surgeon, and they want that surgeon's OPD days and a way to book. Others are already patients or attendants, looking for visiting hours, whether their insurance is accepted, or what a health check includes.

A well-built healthcare site serves all three without making anyone hunt. Emergency and ambulance numbers sit in the header of every page as tap-to-call links; the doctor directory filters by department and shows the OPD days each doctor keeps; the appointment request is short; and panels, packages and facilities are written plainly instead of being left to a call with reception. The chairman's message and the gallery come after.

Pages a hospital or clinic website needs

A single-doctor clinic may need three of these; a multi-speciality hospital needs all six, a page per department, and the facilities and packages covered below.

Features built around a hospital's front desk

The working parts we build for hospitals and clinics; a clinic may take two or three, a hospital usually all six.

Doctor-wise WhatsApp booking

Each doctor's profile has its own appointment button, routed to the WhatsApp number of that doctor's OPD desk or secretary rather than a general inbox; the desk replies with the slot.

OPD timings the desk can change

When a consultant is on leave or moves an OPD day, the front office updates it once in a small login, and the directory, department page and home-page notice all change.

Registration and accreditation, only as supplied

Hospital registration, accreditation marks and doctors' registration numbers appear only when you send them with the documents, worded exactly as issued. Nothing is added, shortened or implied.

Hindi version for patients

Departments, doctors, timings, visiting hours and panels in Devanagari for patients and attendants from Barabanki, Sitapur, Raebareli and the old city who read Hindi first.

Health packages and facilities

Health-check packages with inclusions and preparation notes such as fasting, and a facilities page for whatever the hospital runs — ICU, OT, dialysis, imaging, lab, pharmacy — with real photographs.

Calm, readable design

Large type, strong contrast, no autoplay sliders, and pages that load on a weak signal in a waiting hall — for readers who are anxious, elderly or on an old phone.

What to send us for a hospital or clinic site

Healthcare details must be right, so this checklist is longer than most; the 8–10 day clock starts when it is complete:

• logo, the hospital's registered name, and the registration and accreditation details to display, with a copy of each certificate for reference;
• the department list, with services and procedures under each;
• for every doctor: photograph, qualifications, medical registration number, languages, department, and OPD days and timings, approved by the doctor;
• the WhatsApp number of each desk that should receive appointment requests;
• the current insurance, TPA and scheme panel list from the billing desk;
• health packages with inclusions and preparation notes;
• visiting hours, attendant rules, admission and discharge notes, and the emergency, ambulance and blood bank numbers;
• photographs of the building, reception, wards, labs and equipment, with no patient in frame unless they have consented.

We do not write medical content or treatment claims: department text comes from your doctors, or we quote separately to edit their notes. Profiles stay factual — qualifications, experience, OPD timings — which reads plainly to patients and is easy for doctors to sign off.

Where an app helps a hospital

The website brings the patient to the door; what happens at the door is often a register and a queue. An appointment and token app gives each OPD desk a day list by doctor — website requests, phone bookings and walk-ins in one place — with token numbers issued in order.

Two smaller apps look after the patients who leave. Patient follow-up reminders list who is due back this week — a post-operative review, a dressing, a repeat test — so the desk calls them before they lose track. A referral-doctor tracker records which clinics and practitioners send patients, how many and to which department, so the PRO team knows whom to visit and which referrers are growing.

Each is a web app for the front-desk computer and staff phones, or a mobile app where that suits, and is ready 15–20 days after we receive all your feedback on the screen plan. The data and code belong to the hospital; the custom app development page explains the steps.

How a hospital site goes live in 8–10 days

1. Brief with the administrator

   A call, WhatsApp or meeting at the hospital: departments, doctors, branches, who updates OPD timings, which desks take bookings. Demo links follow the same day.

2. Quote, then half in advance

   A written quote on WhatsApp for pages, Hindi version and booking routes. A 50% advance confirms; the balance is due at launch.

3. Doctors and desks send details

   Profiles, timings, panel list and photographs arrive against the checklist, each doctor approving their own entry. The 8–10 day count starts when all of it is in.

4. Home page with the emergency strip

   A private preview in the hospital's colours with emergency numbers, doctor search and appointment button placed. One round of changes, then the rest is built.

5. Directory, departments and Hindi pages

   Every page built; the front office sends a test request to each desk to confirm it lands. Two rounds of corrections are included.

6. Launch and desk training

   Live on the hospital's domain with SSL, Search Console and Business Profile connected; a video call shows the front office how to change an OPD timing.

How patients in Lucknow search for a doctor or hospital

Healthcare searches in this city are specific and local: "orthopaedic doctor in Indira Nagar", "gynaecologist Gomti Nagar OPD timing", "cashless hospital Alambagh", "dialysis centre Shaheed Path", and in Hindi, "लखनऊ में हड्डी के डॉक्टर". Many end in "near me", typed on a phone by someone who will ring the first number that looks right. Google answers with a map pack drawn from Business Profiles and with pages that name the speciality, the doctor and the area.

So the site gives each department and each senior consultant a page of its own, names the locality, carries hours and phone numbers in structured data, and links to a Business Profile kept current with OPD timings and photographs. For hospitals in Gomti Nagar and Sushant Golf City, and clinics in Aliganj, Indira Nagar, Alambagh or Hazratganj, we meet at the premises.

Referral diaries, OPD calendars and the website from one desk

Hospitals already order referral-network print from this studio: named diaries for referring doctors, OPD wall calendars and appointment desk calendars, numbered receipt and bill books, and letterheads and visiting cards for consultants. When the website is built at the same desk, the department list and OPD timings printed in the referral diary match the directory online, and the helpline on the wall calendar is the number on the home page. A new wing or a new consultant goes onto the site, the diary insert and the calendar footer from one brief.

Questions hospitals and clinics ask about their website

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